Responsible Gaming Policy
Recognize the Signs
Being aware of potential warning signs is the first step toward maintaining healthy gaming habits.
Know Your Limits
Setting personal boundaries before you play is the cornerstone of responsible gaming. Here’s how to stay in control.
Before You Start
- Decide how much money you’re willing to spend (and potentially lose)
- Set a time limit for your gaming session
- Make sure you’ve taken care of bills and essential expenses first
- Choose a specific amount for entertainment only
- Never gamble when you’re upset, stressed, or under the influence
During Your Session
- Stick to your pre-determined budget no matter what
- Take regular breaks every 30-60 minutes
- Never chase losses or try to “win back” money
- Keep track of time – set alarms if needed
- If you’re not having fun anymore, stop playing
When to Stop
- You’ve reached your budget limit
- You’ve hit your time limit
- You’re feeling frustrated, angry, or desperate
- You’re thinking about borrowing money to continue
- Gaming is no longer enjoyable or entertaining
The Golden Rule
Only gamble with money you can afford to lose. Gaming should be treated as entertainment with a cost, like going to the cinema or a concert. If you’re gambling to make money, solve financial problems, or escape from reality, it’s time to step back and seek support.
Take Control of Your Gaming
Powerful tools designed to help you maintain healthy gaming habits and stay in control.
Activate Your Protective Tools
Log into your account and visit the “Responsible Gaming” section to configure your personal limits and controls. All settings are private and confidential.
Professional Support Available
You’re never alone. Free, confidential help is available 24/7 from trained professionals who understand gambling issues.
Gambling Help Online
1800 858 858
Free, confidential counseling available 24/7 for all Australians
Lifeline Australia
13 11 14
Crisis support and suicide prevention services available 24/7
Gamblers Anonymous
Local Support Groups
Join peer support meetings in your area with others who understand
Remember: Gambling Should Be Fun
If it stops being fun, it’s time to stop. You can close your account or self-exclude at any time by contacting our support team.
18+ ONLY | PLAY RESPONSIBLY | GAMBLE AWARE
